Where is my earthbath® order?
If you ordered directly from earthbath.com, you will receive an order confirmation email with a tracking number after your order has shipped.
You can use the tracking information to see where your package is in the delivery process.
If you have not received an order confirmation email, please contact us for assistance.
Can I change or cancel my order after it’s placed online?
We process most orders within 1 business day.
If it has been less than 1 business day since you placed your order on earthbath.com, we may still be able to help you change or cancel your order.
Please contact us right away at:
Phone: (415) 355-1166
Hours: Monday–Friday, 9:00am–5:00pm PST
If you placed your order with a third-party online retailer linked from our site, please contact that retailer directly for help with order changes or cancellations.
What do you charge for shipping?
Shipping charges, when applicable, will be calculated and displayed during checkout. Please review your order total before completing your purchase.
Does earthbath® ship internationally?
At this time, earthbath® only ships orders within the contiguous United States.
Returns & Refunds
For purchases made on earthbath.com, please refer to our Return & Refund Policy for details about returns, refunds, and eligibility.
Need help?
For questions about your order, shipping, tracking, or delivery, please contact us.
Phone: (415) 355-1166
Hours: Monday–Friday, 9:00am–5:00pm PST